FAQ

Questions, answered plainly.

Straight answers about what we do, who it's for, and how we work.

What does Rumi AI actually do?
We build your website, social media presence, and AI visibility, then turn that into a steady flow of qualified local customers. You get one team handling all of it, not separate vendors who don't talk to each other.
Do you build a full website, or just improve how I show up in AI search?
Both. We build your full digital presence — website, social, and AI visibility — we don't just tweak what you already have.
How is a voice agent different from a chatbot?
For you, they're not separate products, they're two channels of the same AI front desk. The chatbot handles typed questions on your website, the voice agent answers phone calls, both work in English and Farsi, and both hand off to a real person when something needs one.
What if the AI can't handle something?
It hands off to a real person — you or your team — rather than guessing or leaving the customer stuck. True for both the chatbot and the voice agent.
Who is this for?
Local, trust-based businesses where customers hire based on referrals and reputation, not just search ranking. Right now that includes real estate, home design and décor, beauty and salon, and home services. Don't see your industry listed? Tell us about your business, we'll give you an honest answer on whether we're a good fit.
Do you only work with small businesses?
No. We're not limited by size — we focus publicly on the industries where we have real, proven experience, and that list grows as our track record does. If you're not sure whether you fit, ask — we'd rather give you a straight answer than have you guess.
Do you offer services in Farsi or other languages?
Yes. We reach customers in English and Farsi today, with more languages as we grow.
Where are you based?
Rumi AI is founded and based in Los Angeles.
How is this different from Thumbtack, Angi, or a regular marketing agency?
Two things. Most agencies aren't yet built for how people find businesses through AI tools like ChatGPT and Gemini — right now the large majority of local businesses never come up when someone asks. We build specifically for that. And big lead platforms sell the same lead to several competitors at once, in English only. We deliver leads qualified for your business, in the language that actually gets them to say yes.
What happens after I sign up?
We start with a working call to understand your business and exactly where you're falling behind — your website, your social presence, or how easy you are to find. From there we build the specific thing that's missing. For a website, that means a first draft, your feedback, a few rounds of revisions, then launch on your own domain. Once you're live, we keep things running and handle changes as you need them.
How much does this cost?
Pricing depends on your business and what you need built. Book a call and we'll walk you through it.
Will this replace my staff?
No. This isn't about replacing people. If your AI front desk or automated follow-up saves time, that's time your team gets back for the work that actually grows the business — not a reason to cut anyone.
Every business is different. How do you know what will actually work for mine?
We don't guess. The first call is us learning your business specifically, not fitting you into a template. Whatever we build comes from what's actually true about how you operate, not a generic package.
Who are you, and is my data safe?
We're a small, LA-based team — you can see exactly who's behind this on our Team page. We only access what's needed to do the specific work — your website, your social accounts, whatever's relevant — and you keep ownership and control of your domain, your accounts, and your data the whole time.